The shipping carrier must be notified in writing as soon as a loss is discovered. This is important so that we may recover damages from the responsible party and it is a duty required of you in your insurance contract. All shipping companies limit the time period within which you may file your claim. Please refer toTime Limits for Filing a Claim Against Carriers / Liability of Carriers for a complete listing.
Today’s Date
To: Steamship Line, Air Carrier, Trucker
123 Main Street
Anytown U.S.A.
RE: Name of ship or air carrier
Bill of Lading or Air Waybill number
Voyage or flight number, Container Number
Arrival Date
Description of Cargo (i.e.: 35 cartons of frozen shrimp)
Dear Shipping Carrier:
Please accept this letter as a formal notice of loss. We are filing a claim against you in the amount of $________ U.S. (insert the total insured value of damaged merchandise) for loss and/or damage sustained to the above referenced shipment. We are attempting to mitigate this loss. We will advise you as to our success.
If this is a refrigerated shipment add: You are required to retain all temperature records (Partlow, etc.) for our review.
Sincerely,
InsureCargo Customer
CC:
Marine Insurance Company
PO Box 12345
Anytown, CA 92345-6789